Legal — Terms of Service

Terms of Service

Version 2.0 · Effective: 2026-05-19 · Last updated: 2026-05-19 · Document id: regunav-tos-v2

These Terms of Service ("Terms") govern access to and use of the ReguNav™ service operated by Regunav Inc.("Regunav"). By signing an Order Form, clicking "I agree", or using the Service, you ("Customer") accept these Terms. If you accept on behalf of an entity, you represent you have authority to bind it.

An executed Master Services Agreement (MSA) between Customer and Regunav supersedes these online Terms for matters it expressly addresses; otherwise these Terms control. The DPA and AUP are incorporated by reference.

1. Eligibility & account

You must be 18 or older and capable of forming a binding contract. Customer is responsible for the security of its credentials and for all activity under its account. Customer will notify security@regunav.comof any suspected unauthorized access within 24 hours of discovery.

2. License grant & restrictions

Subject to these Terms and timely payment, Regunav grants Customer a worldwide, non-exclusive, non-transferable, non-sublicensable right to access and use the Service during the subscription term for Customer's internal business purposes. Customer must comply with the Acceptable Use Policy; violation is a material breach. Open-source components (Apache-2.0 Framework) are governed by their own licenses.

3. Customer Data & IP

Customer retains all rights, title, and interest in Customer Data. Customer grants Regunav a limited license to host, copy, transmit, and process Customer Data solely to provide the Service and generate the deliverables Customer configures (e.g. Annex IV technical documentation, audit trail exports). The DPA governs processing of Personal Data within Customer Data. Regunav owns all rights, title, and interest in and to the Service, the Framework implementation, the WORM audit-trail engine, and all improvements and derivative works thereof.

4. Feedback

If Customer provides feedback or suggestions, Regunav may use it without restriction. Regunav will not use Customer Data to train foundation models (DPA §4 no-training clause).

5. Subscription, fees & taxes

Fees are stated in the Order Form. Unless stated otherwise, fees are payable net 30 from invoice. Late amounts accrue 1.5% per month or the maximum permitted by law, whichever is lower. Fees are exclusive of taxes; Customer is responsible for sales, use, VAT, GST, and similar taxes other than taxes on Regunav's net income.

6. SLA & service credits

Regunav targets 99.9% monthly uptime for the production control plane and audit-evidence API. Service credits for downtime below the target are governed by the SLA Schedule available at trust.regunav.com/sla and are Customer's sole and exclusive remedy for SLA breach. Status: trust.regunav.com/status · Incidents: trust.regunav.com/incidents.

7. Confidentiality

Each party will protect the other's Confidential Information using at least the same care it uses to protect its own (no less than reasonable care) and will use it only for the purposes of this agreement. Confidential Information excludes information that is (a) public without breach, (b) already known without duty of confidence, (c) independently developed, or (d) rightfully received from a third party. Disclosure required by law is permitted with prompt notice where lawful.

8. Warranties & disclaimers

Regunav warrants that the Service will perform materially as described in its published documentation. Except as expressly stated, the Service is provided "as is". To the maximum extent permitted by law, Regunav disclaims all implied warranties including merchantability, fitness for a particular purpose, and non-infringement. The Service supports — and does not replace — Customer's own legal, regulatory, and audit judgment.

9. Indemnification

By Regunav: Regunav will defend and indemnify Customer against third-party claims alleging that the Service, as provided by Regunav and used in accordance with these Terms, infringes a valid US, EU, or UK patent, copyright, or trade secret. Regunav may, at its option, procure the right to continue use, modify the Service to be non-infringing, or terminate the affected subscription with a pro-rata refund.

By Customer: Customer will defend and indemnify Regunav against third-party claims arising from (i) Customer Data, (ii) Customer's violation of the AUP, or (iii) Customer's violation of law.

Indemnification is conditional on (a) prompt written notice, (b) sole control of defense by the indemnifying party, and (c) reasonable cooperation. No settlement without written consent of the indemnified party.

10. Limitation of liability

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenues, goodwill, or data (other than direct restoration cost). Each party's aggregate liability is capped at the fees paid or payable by Customer to Regunav in the 12 months preceding the event giving rise to liability.

The caps above do not apply to: (a) Customer's payment obligations, (b) either party's indemnification obligations, (c) breach of confidentiality, (d) infringement of the other party's intellectual property, or (e) gross negligence or willful misconduct. Local mandatory consumer protections are unaffected.

11. Term & termination

These Terms commence on the effective date of the Order Form and continue for the term stated there. Either party may terminate for the other's material breach uncured for 30 days after written notice. On termination Customer has a 90-day window to export Customer Data per the DPA; after the window Regunav will delete or anonymize Customer Data except where mandatory retention (tax, accounting, EU AI Act Annex IV) applies.

12. Export, sanctions & anti-corruption

Customer represents it is not located in, or a national of, a country subject to comprehensive US, EU, or UK sanctions, and is not on the SDN, Consolidated, or UK Sanctions lists. Each party will comply with applicable anti-corruption laws including the US FCPA and UK Bribery Act.

13. Publicity

Neither party will issue a press release or use the other's name or logo without prior written consent, except Regunav may list Customer's name and logo as a customer on its website and in confidential investor materials unless Customer opts out in the Order Form.

14. Force majeure

Neither party is liable for delay or failure due to causes beyond reasonable control (war, terrorism, natural disaster, government action, ISP/network failure, pandemic). Payment obligations are not excused.

15. Governing law & disputes

These Terms are governed by the laws of the State of Delaware, USA, without regard to conflicts of law. Disputes will be resolved by binding arbitration before AAA in Wilmington, DE, under its Commercial Rules. Either party may seek injunctive relief for IP or confidentiality violations in any court of competent jurisdiction. Class actions are waived to the extent permitted by law.

16. General

These Terms (plus the Order Form, DPA, AUP, and SLA Schedule) are the entire agreement and supersede prior agreements on the subject matter. Assignment requires the other party's consent except to a successor in a merger or sale of substantially all assets. Notices to Regunav: legal@regunav.com. No waiver unless in writing. If any provision is held unenforceable, the remainder remains in effect.

17. Contact

Legal: legal@regunav.com · Sales: sales@regunav.com · Regunav Inc.

Regunav Inc. · 2026. The framework implementation is Apache-2.0; the Service is proprietary.